📦 Shipping Information – Preorders
Standard Shipping
Estimated 6–10 business days after your preorder ships
Express Shipping
Estimated 3–6 business days after your preorder ships
$8.95
(Excludes Hawaii & Alaska)
🌍 International Shipping
Estimated 7–14 business days after your preorder ships, depending on destination
$9.95 flat rate
🔁 Note:
All orders include tracking. Delivery times begin after your preorder item has shipped. Times may vary by location, carrier, and product availability. You’ll receive a shipping confirmation email as soon as your order is on its way.
🛍️ Return & Exchange Policy – THE BM
At THE BM, we want you to be thrilled with every piece you receive. If your garment doesn't meet your expectations, we're here to make it right.
🔁 Returns & Exchanges
- Return Window: Items are eligible for return within 30 days of delivery.
- Condition: Products must be unworn, unwashed, and returned in their original garment bag. Returns without the original packaging cannot be accepted.
- Exchanges: We offer one free exchange per order, excluding final sale items. Items received through an exchange are eligible for store credit only if returned.
🌐 How to Initiate a Return or Exchange
- Visit our Returns Portal.
- Enter your order details and follow the prompts to select your return or exchange option.
- For domestic orders, you'll receive a prepaid shipping label via email.
🇺🇸 Domestic Returns & Exchanges
- Prepaid Shipping Label: Provided upon return request.
- Processing Time: Returns are processed within 5-7 business days after we receive your item.
- 🌍 International Returns
- Exchanges: Currently, we do not offer international exchanges.
- Return Shipping: Customers are responsible for return shipping costs. Please use a trackable shipping method to ensure your return reaches us safely.
- Processing Time: Returns are processed within 7-10 business days after we receive your item.