Shipping policy
Processing & Shipping Times
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once processed, orders are shipped and typically delivered within:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days (if available)
Note: Shipping times may vary depending on your location and any unforeseen delays.
Shipping Rates & Options
- Standard shipping rates apply at checkout based on your location.
- Free shipping may be available for orders over a certain amount—check promotions on our website.
- Expedited shipping options are available at checkout for an additional cost.
International Shipping
- We currently ship to select countries worldwide.
- International shipping times vary but typically take 7-21 business days depending on the destination.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email.
- Please allow 24-48 hours for tracking updates to appear.
Address Errors & Undeliverable Packages
- Ensure that your shipping address is correct at checkout.
- We are not responsible for delays or lost packages due to incorrect addresses.
- If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.
Lost or Stolen Packages
- Once an order has been marked as delivered, we are not responsible for lost or stolen items.
- If you experience an issue, please check with your local carrier or contact us for further assistance.
Order Modifications & Cancellations
- Orders can only be modified or canceled within 24 hours of purchase.
- Once an order is shipped, we cannot make changes or cancellations.
Contact Us
If you have any questions about your order, feel free to contact our support team at info@TheBmshop.com